Horizon rental management systemPricing

Terms & Conditions — Horizon Rent Pro

Last updated: 4 September 2026

1. Who you are contracting with

Horizon Rent Pro (the “Service”) is provided by Horizon Rent Car, a business registered in the Kingdom of Bahrain (CR 192220-1). By subscribing to or using the Service you enter into an agreement with Horizon Rent Car (“we”, “us”). Contact: support@horizonfleetmanager.com.

2. Acceptance of these terms

By creating an account, subscribing, or continuing to use the Service you agree to these terms. If you do not agree, do not use the Service. If you accept on behalf of a company, you confirm you have authority to bind that company; if you accept as an individual, you confirm you are at least 18 years old.

3. The Service

The Service is a cloud application for car rental and fleet companies covering customers, vehicles, reservations, rental contracts, inspections, tax invoices, payments, expenses, accounting, VAT reporting and staff administration. Features available to you depend on the subscription plan you purchase.

4. Accounts and your responsibilities

You must provide accurate registration information and keep it up to date. You are responsible for keeping account credentials confidential and for all activity carried out under your accounts, including accounts you create for your staff. You are responsible for the accuracy and lawfulness of the data you enter into the Service and for obtaining any consents required from your own customers and employees.

5. Acceptable use

You must not, and must not permit anyone else to:

  • use the Service for any unlawful purpose, or for fraud, spam or misrepresentation;
  • infringe the intellectual property or privacy rights of any person;
  • interfere with the security or integrity of the Service, including introducing malware, probing or scanning, attempting to bypass access controls, or scraping data;
  • reverse engineer, decompile, resell, sublicense or redistribute the Service, or circumvent plan limits;
  • use the Service to store or transmit content that is illegal or abusive.

6. Licence and intellectual property

We grant you a limited, non-exclusive, non-transferable right to access and use the Service during your paid subscription, within the limits of your plan. All intellectual property in the Service — software, interface, documentation and branding — remains owned by us. You retain ownership of the business data you enter, and grant us a limited licence to host and process it solely to provide the Service.

7. Payment, subscription and billing terms

Subscriptions are sold on a monthly or yearly basis and renew automatically for successive periods until cancelled. Prices are published on our pricing page and exclude tax; applicable tax is calculated and added at checkout.

Payment, billing, invoicing, tax, currency, cancellation and refund mechanics are handled by our reseller. For full details please see the Paddle Buyer Terms and our refund policy. You may cancel renewal at any time; cancellation takes effect at the end of the current billing period.

8. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

9. Service level and availability

We work to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. Maintenance, updates and factors outside our control may cause temporary unavailability. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Suspension and termination

We may suspend or terminate access where there is a material breach of these terms, non-payment of subscription fees, a security or fraud risk, or repeated or serious policy violations. Where practical we will notify you first and give you a chance to fix the issue. You may stop using the Service at any time. After termination you may request an export of your data for 30 days, after which it may be deleted, except records we are legally required to retain.

11. Liability

To the extent permitted by law, our total aggregate liability is limited to the subscription fees you paid in the 12 months before the claim. We are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing in these terms excludes liability for fraud, death or personal injury where such exclusion is prohibited by law.

You indemnify us against claims arising from the data you upload, your unlawful use of the Service, or your breach of these terms.

12. Changes to the Service and to these terms

We may improve or change the Service and may update these terms. Material changes will be announced in the app or by email. Continued use after the effective date means you accept the updated terms.

13. Governing law and disputes

These terms are governed by the laws of the Kingdom of Bahrain, and the courts of Bahrain have jurisdiction over any dispute. You may not assign this agreement without our consent; we may assign it as part of a merger, acquisition or reorganisation. Neither party is liable for delays caused by events beyond its reasonable control.

14. Contact

Horizon Rent Car, Kingdom of Bahrain — CR 192220-1. Email support@horizonfleetmanager.com.


الشروط والأحكام — Horizon Rent Pro

١. الجهة المتعاقدة

يقدّم خدمة Horizon Rent Pro مؤسسة Horizon Rent Car المسجّلة في مملكة البحرين (سجل تجاري 192220-1). باستخدامك الخدمة أو الاشتراك فيها فإنك تتعاقد معنا.

٢. القبول

إنشاء الحساب أو الاشتراك أو الاستمرار في استخدام الخدمة يعني موافقتك على هذه الشروط، وأنك مخوّل بالتعاقد باسم شركتك أو أن عمرك 18 عامًا على الأقل.

٣. الاستخدام المقبول

يُحظر الاستخدام غير القانوني أو الاحتيال أو انتهاك حقوق الملكية الفكرية أو الخصوصية، أو المساس بأمن الخدمة (برمجيات ضارة، فحص، تجاوز الصلاحيات، سحب البيانات)، أو إعادة بيع الخدمة أو هندستها العكسية أو تجاوز حدود الخطة.

٤. الملكية الفكرية

تبقى جميع حقوق الملكية الفكرية في الخدمة (البرمجيات والواجهة والعلامة) ملكًا لنا، وتبقى بياناتك ملكًا لك، وتمنحنا ترخيصًا محدودًا لمعالجتها لتشغيل الخدمة فقط.

٥. الاشتراك والفوترة

الاشتراك شهري أو سنوي ويتجدد تلقائيًا حتى الإلغاء. الأسعار منشورة في صفحة الأسعار ولا تشمل الضريبة، وتُضاف عند الدفع. تُدار عمليات الدفع والفوترة والضريبة والإلغاء والاسترداد عبر موزّعنا Paddle.com، وهو التاجر المسجّل (Merchant of Record) لجميع الطلبات ويتولى استفسارات الفوترة والمرتجعات. يمكن إلغاء التجديد في أي وقت ويسري الإلغاء في نهاية الفترة الحالية.

٦. مستوى الخدمة والمسؤولية

نعمل على استمرارية الخدمة دون ضمان خلوّها من الانقطاع أو الأخطاء، وتُقدَّم دون أي ضمان ضمني بالحدّ الذي يجيزه القانون. تقتصر مسؤوليتنا الإجمالية على قيمة الاشتراك المدفوعة خلال 12 شهرًا السابقة للمطالبة، ولا نتحمل الأضرار غير المباشرة أو التبعية.

٧. الإيقاف والإنهاء

يحق لنا إيقاف أو إنهاء الوصول في حال الإخلال الجوهري بالشروط أو عدم السداد أو وجود خطر أمني أو احتيالي أو تكرار المخالفات. يمكنك التوقف عن الاستخدام في أي وقت، ويمكن طلب تصدير بياناتك خلال 30 يومًا من الإنهاء.

٨. القانون الواجب التطبيق والتواصل

تخضع هذه الشروط لقوانين مملكة البحرين وتختص محاكمها بالنظر في أي نزاع. للتواصل: support@horizonfleetmanager.com.